Reviewed and updated April 2026 by Rohit Verma (BVPI editorial team). Data verified against official sources and real-world testing. **Affiliate Disclosure:**Some links on this page are affiliate links. We may earn a commission at no extra cost to you. Learn more Frustrated because your VPN is disconnecting? I’ve helped hundreds of users fix this exact issue. In this guide, I’ll show you the solutions that actually work - tested from Kolkata on various ISPs.
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Key Features and Common Issues
ExpressVPN is renowned for its high-speed servers, strong encryption, and user-friendly interface. However, like any VPN service, it can experience disconnections. Some common issues faced by users include: **Network Instability:**Sudden fluctuations in your internet connection can lead to VPN disconnections.**Firewall Interference:**Firewalls from ISPs like Jio, Airtel, or BSNL may block VPN connections.**Server Overload:**Connecting to a crowded server can lead to performance issues and disconnections.**Protocol Issues:**Using the wrong VPN protocol can lead to connection problems.**Outdated Software:**Using an outdated version of ExpressVPN can cause instability.
Step-by-Step Instructions to Fix Disconnects
1. Check Your Internet Connection
Start by ensuring that your internet connection is stable. Disconnect from the VPN and test your internet speed. If your connection is unstable, consider:
- Restarting your router.
- Switching to a wired connection, if possible.
- Contacting your ISP (e.g., Jio or Airtel) to resolve any issues.
2. Change VPN Protocols
ExpressVPN offers multiple protocols. Switching to a different protocol can help stabilize your connection. Here’s how:
- Open the ExpressVPN app.
- Go to the “Options” menu.
- Select the “Protocol” section.
- Choose between Lightway, OpenVPN (TCP/UDP), or IKEv2. Test different protocols to see which works best for your network conditions.
3. Reconnect to a Different Server
If the server you’re connected to is overloaded, try connecting to a different server location. Follow these steps:
- Open the ExpressVPN app.
- Select the “Choose Location” button.
- Pick a different server from the list. Experiment with nearby servers for optimal performance based on your location in India.
4. Disable Firewall and Antivirus
Sometimes, firewalls and antivirus software can interfere with VPN connections. Temporarily disable them to see if this resolves the issue:
- Locate your firewall or antivirussettings. - Turn off the firewall or antivirussoftware temporarily. - Reconnect to ExpressVPN. If this solves the problem, consider adding ExpressVPN to the exceptions list in your firewall or antivirus settings.
5. Update ExpressVPN
Using an outdated version of ExpressVPN can cause disconnections. Ensure you’re using the latest version:
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- Open the ExpressVPN app.
- Go to the menu and check for updates.
- If an update is available, download and install it.
6. Reset Network Settings
If none of the above solutions work, consider resetting your network settings. This process can resolve deeper connectivity issues:
- For Windows, go to Settings > Network & Internet > Status, then click onNetwork Reset. - For macOS, go to System Preferences > Network, and selectWi-Fi, then click on the**minus (-)**sign to remove it, and re-add it. Reboot your device after resetting the network settings.
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Tips Specific to Indian Users
Using Local ISPs
When using ExpressVPN in India, be aware that ISPs like Jio, Airtel, Vodafone, and BSNL may have restrictions or throttling in place. Here are some tips: If you’re still experiencing issues with ExpressVPN, you might want to explore other options that provide seamless connectivity. I recommend trying ExpressVPN for its speed and reliability, but if it’s not meeting your needs, consider switching to NordVPN. It’s known for its fast connection speeds and is often considered a top choice among gamers and streamers in India. If you’re consistently facing disconnections with ExpressVPN, it might be worth considering a switch to a more reliable service. In my experience, NordVPN offers excellent stability and speed that can enhance your online experience, especially for streaming and gaming. With over 5,500 servers and a 70% discount bringing the price down to ₹199/mo, it’s a great option for Indian users. Additionally, if you’re looking for an efficient way to manage your online transactions while using a VPN, consider using Wise. This service allows for low-cost international transfers and can help you save on fees, which is particularly beneficial for freelancers managing payments from clients worldwide. It’s a practical solution to keep your finances streamlined while ensuring your online security. If you’re facing consistent disconnections with ExpressVPN, it might be worth exploring alternative VPN options that emphasize stability and security. For instance, NordVPN offers robust security features and is known for its reliability, especially for remote work scenarios. With plans starting at just ₹2,999 per year, it could be a great investment for your online activities. **Switch Servers:**If you experience slow connection speeds, try connecting to a server closer to your geographical location.**Use Split Tunneling:**This allows you to choose which apps go through the VPN and which use your regular connection, optimizing speed for non-sensitive activities.**Avoid Peak Hours:**Internet speeds may be slower during peak usage hours. Try using the VPN during off-peak times for better performance.
Streaming Services
If you use ExpressVPN to access Indian streaming services like Hotstar, Netflix India, or Amazon Prime Video, ensure:
- You connect to a server optimized for streaming.
- You clear your browser cache and cookies to avoid detection by streaming services.
Security Considerations
While using ExpressVPN, don’t overlook the importance of security: **Enable Kill Switch:**This feature ensures that your internet connection is cut off if the VPN disconnects, preventing data leaks.**Use Trusted Protocols:**Stick to protocols known for their security features, such as OpenVPN and IKEv2.**Regularly Change Passwords:**Ensure your ExpressVPN account password is strong and regularly updated.
Alternative Solutions or Recommendations
If ExpressVPN continues to disconnect and you’ve exhausted troubleshooting options, consider these alternatives: **Try a Different VPN:**Consider other reputable VPN services likeorNordVPNSurfsharkthat might offer better compatibility with your ISP.**Contact Support:**Reach out to ExpressVPN’s customer support for personalized troubleshooting assistance.**Use a Dedicated IP:**This option can sometimes prevent disconnections caused by shared IP addresses being flagged. By following these steps and tips, Indian users can effectively troubleshoot disconnections with ExpressVPN and maintain a secure and stable connection.
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Frequently Asked Questions
Why is my VPN disconnecting?
How to fix VPN on Jio/Airtel?
Should I reinstall the VPN?
Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.
Is my ISP blocking VPN?
Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.
How to contact VPN support?
NordVPN support responds in 2 minutes. They can help with specific issues.
Will changing VPN provider help?
NordVPN or ExpressVPN which have better infrastructure.
Is it my internet connection?
Conclusion
NordVPN or ExpressVPN. Get 67% OFF NordVPN with 30-day money-back guarantee - if it doesn’t work for you, get a full refund.
Related reading
Explore these in-depth guides from our editorial team:
- NordVPN vs Proton VPN India 2026: Which is Better? Guide…
- ExpressVPN Not Connecting: How to Fix Guide
- Surfshark vs ProtonVPN: VPN Comparison India 2026
- ExpressVPN Not Working? Complete Fix Guide India 2026
- How to Watch ZEE5 with ProtonVPN in India 2026
Sources & further reading
For more depth on these topics, these authoritative sources are worth bookmarking:
- NordVPN PwC Audit — authoritative reference.
- EFF VPN Guide — authoritative reference.
- Privacy Guides VPN — authoritative reference. Last verified April 2026.