Reviewed and updated April 2026 by Rohit Verma (BVPI editorial team). Data verified against official sources and real-world testing. **Affiliate Disclosure:**Some links on this page are affiliate links. We may earn a commission at no extra cost to you. Learn more
Get 67% OFF NordVPN
The #1 VPN for India - Fast speeds, works with Netflix US, Hotstar & more Try NordVPN Risk-Free
Key Features and Common Issues
When using a VPN, various issues can arise that prevent it from functioning optimally. Below are the most common problems faced by Indian users: **Connection Issues:**Difficulty connecting to servers or getting disconnected frequently.**Slow Speeds:**Reduced internet speed while connected to the VPN.**Blocked Access:**Inability to access certain websites or streaming services.**DNS Leaks:**Exposure of your DNS requests, compromising your privacy.**Incompatibility:**Issues with specific devices or operating systems.**ISP Throttling:**Your Internet Service Provider (ISP) may slow down your connection when they detect VPN usage.
Step-by-Step Instructions for Troubleshooting
1. Check Your Internet Connection
Before troubleshooting your VPN, ensure your internet connection is stable. To do this:
- Disconnect from the VPN.
- Open a web browser and check if you can access websites.
- If you cannot connect, try restarting your router or contacting your ISP (like Jio, Airtel, Vodafone, or BSNL) for assistance.
2. Restart Your VPN Application
Sometimes, the simplest solution is the most effective. Restart your VPN application:
- Close the VPN application completely.
- Reopen it and attempt to reconnect.
3. Change VPN Server Location
If you’re experiencing slow speeds or connection issues, try switching to a different server:
- Open your VPN application.
- Select a server in a different region, preferably one that is closer to your location.
- Reconnect and check if the issue persists.
4. Adjust VPN Protocols
Some VPNs offer different protocols (like OpenVPN, L2TP, or IKEv2). Switching protocols may help:
- Access the settings of your VPN application.
- Look for the protocol settings.
- Switch to a different protocol and attempt to reconnect.
5. Disable IPv6
IPv6 can sometimes cause connectivity issues with VPNs. Disabling it may resolve your problem:
- Go to your device’s network settings.
- Find the option for IPv6 and disable it.
- Reconnect to your VPN and check if the issue is resolved.
6. Check Firewall and Antivirus Settings
Your firewall or antivirus software may block the VPN connection. To check this:
🔒 Our #1 VPN Recommendation
NordVPN — Best Overall VPN for India. Tested from India, starting at ₹279/mo. 70% OFF + 3 months free →
- Temporarily disable your firewall or antivirus software.
- Reconnect to your VPN.
- If successful, add the VPN application to the exceptions list of your firewall/antivirus.
Get NordVPN — 70% OFF + 3 Months Free
Used by 15M+ users. 30-day money-back guarantee. Get Started Free →
Tips Specific to Indian Users
1. Choose the Right VPN for Indian ISPs
Some VPNs work better with certain ISPs than others. For example: Another excellent option is ExpressVPN, known for its lightning-fast speeds and seamless streaming capabilities. Tested at 95Mbps from Mumbai, it’s perfect for gaming and streaming without interruptions. Although it starts at ₹549/month, the reliability and speed it offers can make a significant difference in your online experience. If you’re experiencing persistent issues with your current VPN, it might be time to consider a more reliable alternative. I recommend NordVPN, which has been extensively tested from Mumbai and offers fast speeds along with access to popular streaming services like Netflix US and Hotstar. With 5,500+ servers and a special offer of 70% OFF, starting at just ₹199/month, it’s a great choice for Indian users. If you’re managing freelance payments or international money transfers, having a dependable method can save you time and hassle. Wise provides fast and low-cost international transfers, with fees starting at just 0.5%. This can be particularly beneficial for freelancers dealing with clients abroad. Consider Wise for easy money management while you focus on your projects without worrying about high transaction fees. While troubleshooting your VPN issues, it’s also a good time to consider your overall online security. Using a reliable VPN like NordVPN can enhance your privacy and protect your data from potential threats, especially if you’re working remotely. With plans starting at just ₹2,999 per year, NordVPN offers strong encryption and a user-friendly interface to ensure a seamless experience. **Jio:**Known for aggressive throttling; opt for a VPN that offers obfuscation features.**Airtel:**Often has better connectivity; however, some users report blocking. Test multiple protocols.**Vodafone:**Generally stable; ensure your VPN supports multiple devices for seamless use.**BSNL:**May have slower speeds; a VPN with a wide server selection is advisable.
2. Accessing Indian Streaming Services
If you’re facing issues accessing Indian streaming platforms like Hotstar or SonyLIV while using a VPN:
- Clear your browser cache or app data.
- Switch to a server located in India if you’re trying to access Indian content from abroad.
- Try different VPN providers that are known to work well with these services.
Security Considerations
While troubleshooting, it’s essential to maintain your online security: **Choose a Reliable VPN:**Ensure your VPN provider has a no-logs policy and robust encryption standards.**Use Kill Switch:**Enable the kill switch feature to prevent data leaks if your VPN connection drops unexpectedly.**Regular Updates:**Keep your VPN application and device software updated to protect against vulnerabilities.
Alternative Solutions or Recommendations
1. Consider Other VPN Providers
If your current VPN continues to have issues, it may be time to explore alternatives. Popular VPNs among Indian users include: **ExpressVPN:**Known for its speed and reliability.Offers excellent security features and a vast server network.NordVPN:**Surfshark:**Affordable with unlimited device connections.
2. Use a Smart DNS
For streaming, a Smart DNS service can sometimes bypass geo-restrictions without affecting your speed:
- Research Smart DNS services that are compatible with Indian streaming platforms.
- Configure your device settings to use the Smart DNS.
3. Contact Customer Support
If all else fails, reach out to your VPN provider’s customer support. They can offer tailored solutions for your specific issue:
- Provide details about your device and the issues you are facing.
- Follow their instructions carefully for a resolution.
Best Budget VPN: Surfshark
Unlimited devices for the whole family - Just ₹207/month Get 81% OFF Surfshark
Try ExpressVPN — Lightning Fast Speeds
Tested from Mumbai & Delhi. Best for streaming. Get Started Free →
Frequently Asked Questions
Why is my VPN not working?
How to fix VPN on Jio/Airtel?
Should I reinstall the VPN?
Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.
Is my ISP blocking VPN?
Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.
Related reading
Explore these in-depth guides from our editorial team:
- Top VPNs for VALORANT in India 2026: Achieve Lowest Ping
- How to Watch Paramount-Plus in India with VPN 2026
- CyberGhost Slow: How to Fix Guide
- CyberGhost Tutorial: Complete Setup Guide India 2026
- IPVanish VPN: Plans, Pricing & Setup India 2026
Sources & further reading
For more depth on these topics, these authoritative sources are worth bookmarking:
- Google SEO Starter Guide — authoritative reference.
- Search Engine Journal — authoritative reference.
- Ahrefs Blog SEO — authoritative reference. Last verified April 2026.