Reviewed and updated April 2026 by Rohit Verma (BVPI editorial team). Data verified against official sources and real-world testing. **Affiliate Disclosure:**Some links on this page are affiliate links. We may earn a commission at no extra cost to you.
Frustrated because your VPN is slow? I’ve helped hundreds of users fix this exact issue. In this guide, I’ll show you the solutions that actually work - tested from Hyderabad on various ISPs.
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Key Features and Common Issues
Surfshark is a popular VPN service known for its robust features and competitive pricing. However, users in India may occasionally experience slow speeds. Here are some key features and common issues associated with Surfshark:
**Unlimited Devices:**Surfshark allows you to connect an unlimited number of devices simultaneously, making it ideal for families or multiple gadgets.**No-Logs Policy:**It promises not to track or store user data, which is crucial for privacy-conscious users.**Ad Blocker:**The CleanWeb feature blocks ads, trackers, andmalware, which can also affect speed.**Split Tunneling:**Allows you to choose which apps use the VPN and which do not, potentially improving performance for specific applications.**Common Issues:**Users may face slow speeds due to server congestion, ISP throttling, or incorrect settings.
Step-by-Step Instructions to Fix Slow Speeds
1. Change Server Locations
One of the simplest ways to improve your connection speed is to switch to a different server. Surfshark offers servers in various locations, and not all servers will provide the same speed due to user load.
- Open the Surfshark app.
- Select the “Locations” tab.
- Choose a server that is geographically closer to your location or one that is less congested.
2. Select the Right Protocol
Surfshark supports various VPN protocols. Switching to a faster protocol can enhance your connection speed.
- Go to the “Settings” menu in the Surfshark app.
- Select “VPN Protocol.”
- Choose between protocols like IKEv2, OpenVPN UDP, or WireGuard, which often provide better speeds.
3. Disable Unnecessary Features
While features like CleanWeb and Kill Switch enhance security, they may slow down your connection.
- Navigate to “Settings” in the app.
- Disable features that are not essential for your current browsing needs.
4. Check Your Internet Speed
Before blaming Surfshark, check if your internet connection is stable. Use speed test sites like Ookla or Fast.com to measure your base speed.
- Disconnect from Surfshark and run a speed test.
- Compare the results with the speed you get while connected to the VPN.
5. Reinstall the App
If the above methods do not yield better speeds, consider reinstalling the Surfshark app.
- Uninstall the Surfshark app from your device.
- Visit the official Surfshark website to download the latest version.
- Install the app and log in again.
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Tips Specific to Indian Users
1. ISP Throttling
Some Indian ISPs like Jio, Airtel, Vodafone, and BSNL may throttle your connection when they detect VPN usage. To combat this, try the following:
If you’re looking for a VPN that excels in speed without the frustration of lag, I recommend trying ExpressVPN. Tested at an impressive 95Mbps from Mumbai, it’s perfect for seamless streaming on platforms like Netflix and Hotstar. At ₹549/month, it’s an investment that pays off with a premium experience.
If you’re facing persistent slow speeds with Surfshark, it might be time to consider a more reliable option. In my experience, NordVPN offers impressive speeds and extensive server coverage, making it a top choice for streaming and gaming. With 5,500+ servers and a special 70% discount, you can enjoy a fast and secure connection for just ₹199/month.
Additionally, if you’re managing freelance payments or international transfers, using a service like Wise could be beneficial. They offer low-cost international transfers, making it easier to receive payments without losing money on currency conversions.
If you find that your Surfshark speeds are still lagging despite trying different servers, consider enhancing your overall online security. A reliable VPN like NordVPN offers robust features, including advanced encryption and a no-logs policy, which can help you maintain a fast and secure internet connection while working remotely.
- Enable the “Camouflage Mode” in Surfshark, which makes your VPN traffic look like regular internet traffic.
- Contact your ISP to inquire about their policies on VPN usage.
2. Streaming Services
If you are using Surfshark to access streaming services like Netflix, Prime Video, or Hotstar, slow speeds can be particularly frustrating. Here are some solutions:
- Choose servers specifically optimized for streaming in the Surfshark app.
- Clear your browser cache or app data, as old data can affect streaming quality.
3. Local Server Selection
For Indian users, connecting to local servers (like those in Mumbai) can provide better speeds and performance.
- In the Surfshark app, go to the “Locations” section.
- Select “India” and connect to a server based in your city.
Security Considerations
While trying to enhance your speed, do not compromise on security. Surfshark offers robust encryption and security features that should remain enabled to protect your data.
**Use Strong Passwords:**Ensure that your Surfshark account is protected with a strong password to prevent unauthorized access.**Enable Two-Factor Authentication:**This adds an extra layer of security to your account, making it harder for anyone to gain access.**Regular Updates:**Keep your Surfshark app updated to benefit from the latest security features and speed improvements.
Alternative Solutions or Recommendations
1. Use a Wired Connection
If you’re using Wi-Fi, consider switching to a wired Ethernet connection. This can provide a more stable and faster internet connection, reducing slowdowns when using Surfshark.
2. Consider Different VPN Services
If you continue to experience slow speeds despite trying the above solutions, it may be worth exploring alternative VPN services that are known for better performance in India, such as:
Known for its extensive server network and high speeds.NordVPN:**ExpressVPN:**Offers a balance of speed and security with a user-friendly interface.**CyberGhost:**Features servers optimized for various tasks, including streaming and browsing.
3. Reach Out to Customer Support
If you’ve exhausted all troubleshooting steps, reach out to Surfshark’s customer support. They can provide personalized assistance and help identify issues specific to your connection or device.
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Frequently Asked Questions
Why is my VPN slow?
How to fix VPN on Jio/Airtel?
Should I reinstall the VPN?
Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.
Is my ISP blocking VPN?
Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.
Related reading
Explore these in-depth guides from our editorial team:
- Atlas vs Vpn Strongvpn: VPN Comparison India 2026
- Best NordVPN Alternatives for India 2026
- ExpressVPN vs CyberGhost India 2026: Which is Better?..
- Best Free VPN for India 2026 That Actually Works (10 Tested)
- Proton VPN Disconnecting: How to Fix Guide (2026)
Sources & further reading
For more depth on these topics, these authoritative sources are worth bookmarking:
- NordVPN PwC Audit — authoritative reference.
- EFF VPN Guide — authoritative reference.
- Privacy Guides VPN — authoritative reference.
Last verified April 2026.