Reviewed and updated April 2026 by Rohit Verma (BVPI editorial team). Data verified against official sources and real-world testing. **Affiliate Disclosure:**Some links on this page are affiliate links. We may earn a commission at no extra cost to you. Learn more Frustrated because your VPN is blocked? I’ve helped hundreds of users fix this exact issue. In this guide, I’ll show you the solutions that actually work - tested from Bangalore on various ISPs.
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Key Features and Common Issues
Surfshark is widely recognized for its robust features and user-friendly interface, making it a popular choice among Indian VPN users. However, users may encounter issues leading to Surfshark being blocked, especially when trying to access geo-restricted content. Here are some common issues: **Inconsistent Connection:**Users may experience disconnects or inconsistent speeds, particularly during peak hours.**Blocked by Streaming Services:**Platforms like Netflix, Amazon Prime Video, and Hotstar may detect and block Surfshark IP addresses.**Firewall Restrictions:**Some ISPs, such as Airtel and Jio, may impose restrictions that prevent VPN connections.**Configuration Problems:**Incorrect VPN settings can lead to connection failures.
Step-by-Step Instructions to Fix Surfshark Blocked Issues
Step 1: Change Server Location
One of the simplest solutions to bypass blocks is to change the server location within the Surfshark app:
- Open your Surfshark application.
- Select a different server from the list. Opt for locations known for better unblocking capabilities, like the US or UK.
- Connect to the new server and check if the issue persists.
Step 2: Enable NoBorders Mode
Surfshark’s NoBorders mode allows you to access the internet freely in restrictive regions:
- Open the Surfshark app.
- Go to Settings and find the NoBorders option.
- Enable NoBorders, which will allow you to connect to servers optimized for bypassing geographical restrictions.
Step 3: Use the Camouflage Mode
Camouflage Mode helps disguise your VPN traffic, making it harder for ISPs to detect that you are using a VPN:
- Open the Surfshark app and navigate to Settings.
- Activate the Camouflage Mode.
- Reconnect to the server and check if your access is restored.
Step 4: Check Firewall and Antivirus Settings
Sometimes, your local firewall or antivirus software might block VPN connections:
- Temporarily disable your firewall or antivirus software.
- Attempt to reconnect to Surfshark.
- If it connects, adjust your firewall settings to allow Surfshark traffic.
Step 5: Reinstall Surfshark
If the above steps do not work, reinstalling the application might resolve any underlying issues:
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- Uninstall the Surfshark application from your device.
- Download the latest version from the official Surfshark website.
- Install the application and log in with your credentials.
- Try connecting to a server again.
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Tips Specific to Indian Users
Using Surfshark in India may present unique challenges due to the internet landscape and ISP regulations. Here are some targeted tips: Another alternative worth considering is ExpressVPN, which I find to be extremely reliable for streaming and consistently fast. With speeds tested up to 95Mbps from Mumbai, it can help you access your favorite content without interruptions. Though it’s priced at ₹549/month, the performance is often well worth the investment. If you’re consistently facing issues with Surfshark being blocked, you might want to consider a more reliable option. In my experience, NordVPN offers fast speeds and a large server network that easily bypasses geo-restrictions on services like Netflix and Hotstar. Plus, with 70% OFF, you can subscribe for just ₹199/month, making it an excellent choice for Indian users. For those of you who rely on a VPN for secure remote work or accessing geo-restricted content, I highly recommend considering NordVPN. With its strong encryption and the ability to connect to multiple devices simultaneously, you can ensure your online activities remain private. Plus, it’s specifically optimized for streaming, which can help you bypass blocks like the ones you might encounter with Surfshark. At just around ₹2,999 per year, NordVPN is a great investment for your online safety. If you’re a freelancer navigating international payments, using a reliable service can make a world of difference. With Wise, you can transfer money internationally at low fees and real exchange rates, which is especially helpful when you’re earning in different currencies. For just a small fee, you can save significantly compared to traditional banks. Try Wise for free and see how it simplifies managing your earnings. **Choose the Right Server:**For streaming services that are popular in India, like Hotstar and Zee5, connect to servers in India or nearby regions to maintain speed while accessing local content.**Test Different Protocols:**Surfshark offers various protocols like IKEv2, OpenVPN, and WireGuard. Switching between protocols can sometimes help in bypassing ISP restrictions.**Data Compression:**Enable data compression settings in your Surfshark app to optimize speed and reduce bandwidth consumption, which is particularly useful on mobile networks like Jio.**Use Dedicated IP:**Consider obtaining a dedicated IP address from Surfshark to ensure consistent access to sites that may block shared IPs.
Security Considerations
While troubleshooting connection issues, it’s crucial to maintain your online security. Here are some considerations: **Keep Your Software Updated:**Ensure that both your operating system and the Surfshark application are updated to the latest versions to benefit from security patches and fixes.**Use Strong Passwords:**Make sure your Surfshark account is protected with a strong, unique password to prevent unauthorized access.**Enable Two-Factor Authentication:**If available, enable two-factor authentication on your account for an added layer of security.**Regularly Clear Cache:**Clear your browser and application cache to prevent stored data from potentially causing issues with VPN connectivity.
Alternative Solutions or Recommendations
If you are still unable to resolve the block with Surfshark, consider these alternative solutions: **Try Other VPN Providers:**If Surfshark continues to be blocked, consider other reputable VPNs such as ExpressVPN orNordVPN, which also have robust features for Indian users.**Browser Extensions:**If your primary need is to access websites, using a VPN browser extension may bypass some restrictions without needing a full application.**Contact Customer Support:**Don’t hesitate to reach out to Surfshark’s customer support for assistance. They might provide specific solutions based on your issue.**Use Smart DNS:**Consider using Smart DNS services that can help you access geo-blocked content without the need for a VPN.
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Frequently Asked Questions
Why is my VPN blocked?
How to fix VPN on Jio/Airtel?
Should I reinstall the VPN?
Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.
Is my ISP blocking VPN?
Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.
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Sources & further reading
For more depth on these topics, these authoritative sources are worth bookmarking:
- NordVPN PwC Audit — authoritative reference.
- EFF VPN Guide — authoritative reference.
- Privacy Guides VPN — authoritative reference. Last verified April 2026.