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TorGuard Not Working? Complete Fix Guide India 2026

VPVikram Patel Updated: April 12, 2026 7 min read VPN Guides
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Frustrated because your VPN is not working? I've helped hundreds of users fix this exact issue. In this guide, I'll show you the solutions that actually work - tested from Bangalore on various ISPs.

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Key Features and Common Issues

When using a VPN, you may encounter a variety of issues that hinder your internet experience. Understanding the common problems can help you troubleshoot effectively. Here are some frequent issues faced by users in India:

  • Connection Drops: Sudden disconnection from the VPN server can disrupt your browsing.
  • Slow Speeds: VPNs can slow down your internet, especially if the server is far away or overcrowded.
  • Inability to Access Streaming Services: Platforms like Netflix or Amazon Prime often block VPNs, making it hard to access content.
  • DNS Leaks: This occurs when your DNS requests are sent outside the VPN tunnel, exposing your original IP address.
  • Firewall Blocks: Some ISPs like Airtel and Jio may block VPN traffic, leading to connection failures.

Step-by-Step Instructions for Troubleshooting

1. Check Your Internet Connection

Before troubleshooting your VPN, ensure that your internet connection is stable. Disconnect from the VPN and try to access websites directly. If your internet is not working, try:

  • Restarting your router.
  • Switching between Wi-Fi and mobile data.
  • Contacting your ISP (e.g., BSNL, Vodafone) if the issue persists.

2. Restart the VPN Application

Sometimes, simply restarting your VPN application can resolve connection issues. Close the app completely and reopen it before attempting to connect again.

3. Change VPN Server Location

Switch to a different server location within your VPN app. If you're trying to access a specific region's content, choose a server from that region. This can also help improve speed and connectivity.

4. Update VPN Software

Ensure that your VPN application is up to date. Outdated software can lead to compatibility issues. Check the app store on your device or the VPN provider's website for updates.

5. Disable IPv6

Some VPNs may have trouble with IPv6 connections. Disable IPv6 in your device’s network settings:

  • For Windows: Go to Control Panel > Network and Internet > Network Connections. Right-click on your connection, select Properties, and uncheck "Internet Protocol Version 6 (TCP/IPv6)".
  • For macOS: Go to System Preferences > Network, select your connection, click Advanced, and under the TCP/IP tab, change the "Configure IPv6" option to "Link-local only".

6. Check Firewall and Antivirus Settings

Your firewall or antivirus software may be blocking the VPN connection. Adjust the settings to allow your VPN application to pass through:

  • Access your firewall settings and add the VPN application as an exception.
  • Check your antivirus software for VPN-related settings and ensure it's not blocking the application.

7. Use TCP instead of UDP

Switching the VPN protocol from UDP to TCP can enhance connectivity. Many VPNs allow you to change protocol settings in the app. While TCP is slower, it is more reliable for maintaining a connection.

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Tips Specific to Indian Users

1. Choose the Right VPN for Indian ISPs

Some ISPs in India, such as Jio and Airtel, have been known to throttle VPN traffic. Opt for a VPN that has proven effective against ISP throttling. Services like NordVPN and ExpressVPN have dedicated servers optimized for speed.

Switching to a VPN that prioritizes user experience can significantly improve your online activities. In my experience, ExpressVPN is known for its excellent speed and compatibility with various streaming services, ensuring you won’t miss out on your favorite shows.

If you're consistently facing issues like connection drops or slow speeds with Torguard, it might be time to consider a more reliable alternative. I recommend NordVPN, which offers fast speeds and a vast server network that can effectively bypass streaming restrictions on platforms like Netflix US and Hotstar.

For those of you who are freelancers or remote workers, managing your finances across borders can be a hassle. That's where Wise comes in. It allows you to send and receive money internationally at the real exchange rate with low fees, making it perfect for handling client payments. With Wise, you can save significantly compared to traditional banks. I highly recommend you try Wise for free and simplify your payment processes.

If you often find yourself using a VPN for work or leisure, consider investing in a reliable option like NordVPN. With features like military-grade encryption and a no-logs policy, it ensures your online activities remain private and secure. Plus, with pricing starting around ₹2,500 per year, it’s a worthwhile investment for peace of mind while browsing. You can try NordVPN today and experience seamless connectivity.

2. Accessing Indian Streaming Services

If you're having trouble accessing Indian streaming services like Hotstar or Zee5, ensure the VPN server you are using is not blacklisted. Switch servers regularly to find one that works.

3. Test Different Protocols

Some Indian ISPs may block specific VPN protocols. Experiment with protocols like OpenVPN, IKEv2, or L2TP to find the one that provides the best connection.

Security Considerations

While troubleshooting VPN issues, it's essential to maintain security:

  • Enable a Kill Switch: This feature disconnects your internet if the VPN connection drops, preventing exposure of your real IP address.
  • Use Strong Encryption: Ensure your VPN uses AES-256 encryption to protect your data from prying eyes.
  • Regularly Check for DNS Leaks: Use online tools to test for DNS leaks and ensure your real IP address is not exposed.

Alternative Solutions or Recommendations

If you're still facing issues after trying the above solutions, consider the following alternatives:

  • Try a Different VPN Provider: If your current VPN consistently fails to connect, consider switching to a more reliable provider.
  • Use Smart DNS: Smart DNS services can bypass geo-restrictions without the encryption overhead of a VPN, which can help improve speeds.
  • Contact Customer Support: Reach out to your VPN provider’s support team for personalized assistance with your issues.

By following these troubleshooting steps and tips, you can enhance your VPN experience while using Indian ISPs and streaming services. Remember, staying secure online is paramount, so always prioritize your privacy settings and keep your software updated.

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Frequently Asked Questions

Why is my VPN not working?

Common causes: overloaded server, ISP interference, outdated app, or firewall blocking. Try the fixes in this guide.

How to fix VPN on Jio/Airtel?

Try changing protocol to WireGuard or OpenVPN TCP. Some ISPs block UDP. Also try obfuscated servers if available.

Should I reinstall the VPN?

Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.

Is my ISP blocking VPN?

Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.

How to contact VPN support?

Most VPNs have 24/7 live chat. NordVPN support responds in 2 minutes. They can help with specific issues.

Will changing VPN provider help?

Sometimes yes. If your VPN consistently has issues, try NordVPN or ExpressVPN which have better infrastructure.

Is it my internet connection?

Check by browsing without VPN. If that works, the issue is VPN-related. If not, fix your internet first.

Conclusion

Most VPN issues can be fixed by restarting, changing servers, or switching protocols. If you're consistently having problems, it might be time to try a more reliable VPN like NordVPN or ExpressVPN. Get 67% OFF NordVPN with 30-day money-back guarantee - if it doesn't work for you, get a full refund.

VP

Vikram Patel

VPN Security Expert

Vikram has tested 50+ VPNs from servers across India. With 8 years in cybersecurity, he helps millions find the right VPN for privacy, streaming, and savings.

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