Quick Answer

Follow our step-by-step troubleshooting guide to fix this VPN issue. Most problems can be resolved in under 5 minutes.

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Frustrated because your VPN is not working? I've helped hundreds of users fix this exact issue. In this guide, I'll show you the solutions that actually work - tested from Mumbai on various ISPs.

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मुख्य विशेषताएँ और सामान्य समस्याएँ

When using a VPN, you may encounter various issues that prevent it from functioning properly. Understanding these common problems can help you troubleshoot effectively. Here are some key features of a functional VPN and typical issues that users may face:

  • Connection Speed: A reliable VPN should provide good speed without significant lag. If your connection is slow, it may be due to server congestion or distance from the server.
  • Server Availability: VPNs often have multiple servers across different countries. If a server is down or overloaded, you may experience connectivity issues.
  • Geolocation Restrictions: Some services, like Netflix or Hotstar, may block VPN traffic. This can lead to your VPN being unable to access certain content.
  • Device Compatibility: Ensure that your VPN is compatible with your device and operating system. Issues can arise if you're using an outdated app or unsupported platform.
  • ISP Throttling: Some Indian ISPs like Jio, Airtel, and Vodafone may intentionally throttle VPN traffic, causing slower speeds or disconnections.

समस्या निवारण के लिए चरण-दर-चरण निर्देश

Check Your Internet Connection

Before addressing VPN-specific issues, ensure that your internet connection is stable:

  • Disconnect and reconnect to your Wi-Fi or mobile data.
  • Run a speed test to verify your current internet speed.

Restart Your VPN Application

Sometimes, simply restarting the application can resolve connectivity issues:

  • Close the VPN app completely.
  • Wait for a few seconds, then reopen it.
  • Try connecting to a different server.

Change VPN Protocols

Most VPNs offer multiple protocols (like OpenVPN, IKEv2, L2TP). Switching protocols can help:

  • Access the settings in your VPN app.
  • Look for the protocol option and switch to a different one.
  • Reconnect and check if the issue is resolved.

Disable IPv6

Some VPNs have trouble handling IPv6 traffic. Disable it in your device settings:

  • For Windows: Go to Control Panel > Network and Internet > Network Connections.
  • Right-click on your active connection and select Properties.
  • Uncheck "Internet Protocol Version 6 (TCP/IPv6)" and click OK.

Check for DNS Leaks

DNS leaks can expose your browsing activity. Use tools like DNS Leak Test to verify:

  • Run the test while connected to your VPN.
  • If your ISP’s DNS servers show up, you may need to change your DNS settings in the VPN app.

भारतीय उपयोगकर्ताओं के लिए विशेष सुझाव

Choose the Right Server Location

Selecting a server closer to your physical location can improve speed. For Indian users, servers in nearby countries like Singapore or Dubai often work better.

Understand Your ISP’s Policies

Be aware that ISPs like Jio, Airtel, and Vodafone may restrict or throttle VPN traffic:

  • Consult your ISP’s customer support for any known restrictions.
  • Consider changing your VPN settings to obfuscate traffic, making it harder for ISPs to detect.

Using VPN for Streaming

Accessing streaming services like Netflix, Prime Video, or Hotstar can be tricky with a VPN:

  • Try different servers if you encounter blocks.
  • Use dedicated streaming servers offered by some VPN providers.
  • Clear your browser cache and cookies to avoid geo-blocks.

Security Considerations

Security is paramount when using a VPN. Here are essential considerations:

  • Use a Reputable VPN: Always choose a VPN with a strong no-logs policy and encryption standards.
  • Enable Kill Switch: This feature disconnects your internet if the VPN drops, preventing data leaks.
  • Two-Factor Authentication (2FA): If your VPN service offers 2FA, enable it for added security.
  • Regularly Update Software: Keep your VPN application and device OS updated to protect against vulnerabilities.

Alternative Solutions or Recommendations

Consider Different VPN Providers

If problems persist, you might want to consider switching VPN services. Some reputable options for Indian users include:

  • ExpressVPN: Known for its speed and reliability.
  • NordVPN: Offers excellent security features and a large server network.
  • Surfshark: Budget-friendly with unlimited simultaneous connections.

Utilize a Smart DNS

If your primary goal is unblocking content, a Smart DNS can be an alternative to VPNs. It reroutes your DNS queries without encrypting your traffic, which can lead to faster speeds for streaming.

Local Network Settings

Sometimes, modifying your router settings can help:

  • Access your router’s admin panel.
  • Change the DNS settings to public DNS servers like Google DNS (8.8.8.8 and 8.8.4.4).
  • Restart your router after making changes.

By following these troubleshooting steps and tips, Indian users can effectively resolve VPN issues and enhance their online experience. Remember to prioritize security and stay informed about your VPN's features and capabilities.

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अक्सर पूछे जाने वाले प्रश्न

Why is my VPN not working?

Common causes: overloaded server, ISP interference, outdated app, or firewall blocking. Try the fixes in this guide.

How to fix VPN on Jio/Airtel?

Try changing protocol to WireGuard or OpenVPN TCP. Some ISPs block UDP. Also try obfuscated servers if available.

Should I reinstall the VPN?

Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.

Is my ISP blocking VPN?

Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.

How to contact VPN support?

Most VPNs have 24/7 live chat. NordVPN support responds in 2 minutes. They can help with specific issues.

Will changing VPN provider help?

Sometimes yes. If your VPN consistently has issues, try NordVPN or ExpressVPN which have better infrastructure.

Is it my internet connection?

Check by browsing without VPN. If that works, the issue is VPN-related. If not, fix your internet first.

निष्कर्ष

Most VPN issues can be fixed by restarting, changing servers, or switching protocols. If you're consistently having problems, it might be time to try a more reliable VPN like NordVPN or ExpressVPN. Get 67% OFF NordVPN with 30-day money-back guarantee - if it doesn't work for you, get a full refund.