Surfshark Slow: How to Fix

Key Features and Common Issues

Surfshark is a popular VPN service offering features like unlimited device connections, a no-logs policy, and robust security protocols. However, some users in India may experience slower speeds, which can be frustrating, especially when streaming or gaming. Common issues that contribute to slow speeds include:

• Server location: Connecting to a server far from your physical location can result in higher latency and slower speeds.
• ISP throttling: Internet Service Providers (ISPs) such as Jio, Airtel, Vodafone, and BSNL may throttle VPN traffic.
• Protocol settings: Using less efficient VPN protocols can affect your connection speed.
• Network congestion: High traffic on a server can lead to reduced performance.
• Device limitations: Older devices or those with limited processing power may struggle to handle VPN encryption, resulting in slower speeds.

Step-by-Step Instructions to Fix Slow Speeds

1. Change Server Location

Start by changing to a server closer to your geographical location. Surfshark offers numerous servers across India and other nearby countries. To switch servers:

1. Open the Surfshark app on your device.
2. Click on the server location icon.
3. Select an Indian server or a nearby location.
4. Reconnect and test your speed again.

2. Optimize VPN Protocols

Surfshark supports multiple protocols like WireGuard, OpenVPN, and IKEv2. Switching to WireGuard is recommended for better speeds:

1. Go to the settings menu in the Surfshark app.
2. Select the "VPN Protocol" option.
3. Choose WireGuard and save the settings.
4. Reconnect to the VPN to see if speeds improve.

3. Enable Split Tunneling

Split tunneling allows you to choose which apps use the VPN and which do not. This can enhance speeds for non-sensitive applications:

1. Access the settings menu in the Surfshark app.
2. Locate the “Split Tunneling” feature.
3. Select the apps you want to exclude from the VPN.
4. Save changes and test your internet speed.

4. Disable Background Applications

Background applications may consume bandwidth and slow down your connection. Before testing your VPN speed, close unnecessary apps and processes:

• On Windows, open Task Manager (Ctrl + Shift + Esc) and end tasks for unused applications.
• On Mac, open Activity Monitor and quit unnecessary background applications.

5. Use an Ethernet Connection

If you are using Wi-Fi, consider switching to a wired Ethernet connection, which typically offers faster and more stable speeds. Here’s how:

• Connect your device to the router using an Ethernet cable.
• Disable Wi-Fi on your device to avoid interference.
• Reconnect to Surfshark and test for improved speeds.

Tips Specific to Indian Users

1. Choose the Right ISP

Some ISPs in India, such as Jio and Airtel, generally offer better speeds and connectivity for VPN users compared to others like BSNL. Consider switching to a different ISP if you consistently face slow speeds with your current provider.

2. Optimize Your Connection for Streaming

If you use Surfshark primarily for streaming, ensure you connect to servers optimized for specific platforms like Netflix or Amazon Prime Video. Surfshark offers dedicated servers for popular streaming services, which can enhance performance:

• Open the Surfshark app and navigate to the server list.
• Look for servers labeled as “Streaming” or “Optimized.”

3. Test Your Speeds Regularly

Use tools like Speedtest.net to monitor your internet speeds with and without the VPN. This practice can help identify specific times or servers that cause slowdowns.

Security Considerations

While troubleshooting slow speeds, it's important to maintain security:

• Always keep your Surfshark app updated to the latest version for optimal performance and security features.
• Ensure that your device's firewall and antivirus software do not block or slow down the VPN connection.
• Check for any security settings in your router that may conflict with VPN connections.

Alternative Solutions or Recommendations

1. Try Different VPN Providers

If you consistently experience slow speeds, consider testing other VPN services. Some popular alternatives include:

• NordVPN - Known for its fast speeds and extensive server network.
• ExpressVPN - Offers reliable performance and excellent customer support.
• CyberGhost - User-friendly with dedicated streaming and torrenting servers.

2. Contact Surfshark Support

If troubleshooting does not resolve your speed issues, reach out to Surfshark’s customer support. They can provide personalized solutions based on your connection and usage patterns.

3. Upgrade Your Internet Plan

Finally, if you are using a basic internet plan from ISPs like BSNL, consider upgrading to a higher bandwidth plan. This can significantly improve your overall internet experience, including VPN speeds.