Quick Answer

Follow our step-by-step troubleshooting guide to fix this VPN issue. Most problems can be resolved in under 5 minutes.

Quick Answer: If your VPN is not working in India, first check your internet connection and ensure the VPN app is updated. Then, try switching to a different server or protocol within the app, or contact customer support for further assistance.

AM
Arjun Mehta Updated: January 2025

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Frustrated because your VPN is not working? I've helped hundreds of users fix this exact issue. In this guide, I'll show you the solutions that actually work - tested from Mumbai on various ISPs.

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Pro Tips

  • Check Firewall and Antivirus Settings: Sometimes, your firewall or antivirus software may block VPN connections. Make sure to whitelist your VPN application to ensure it can operate without interruptions.
  • Use Wired Connections: If you are experiencing connectivity issues, try using a wired connection instead of Wi-Fi. Wired connections tend to be more stable and can provide better performance.
  • Clear Your DNS Cache: An outdated DNS cache can cause issues with your VPN. To clear your DNS cache, open your command prompt and type ipconfig /flushdns and press enter. This can resolve connectivity problems.
  • Test Different Protocols: VPNs often offer multiple protocols (like OpenVPN, IKEv2, and L2TP). Switching to a different protocol can sometimes resolve issues, especially if your ISP is blocking certain types of traffic.
  • Monitor Server Load: If your VPN provider offers a server load indicator, use it to select a less crowded server. Usually, servers with lower loads provide faster and more reliable connections.

Common Mistakes to Avoid

  • Ignoring Updates: Failing to update your VPN app can lead to performance issues. Make it a habit to regularly check for updates to ensure you have the latest features and bug fixes.
  • Using Free VPNs: Free VPNs often come with limitations, such as slower speeds and restricted server access. Investing in a reputable paid VPN service usually results in a better experience.
  • Neglecting Device Compatibility: Ensure that your VPN is compatible with your device’s operating system. Trying to run a VPN designed for one OS on another can result in failures and connection issues.
  • Not Checking for IP Leaks: An IP leak can expose your true location, rendering your VPN ineffective. Use online tools to check for DNS or IP leaks regularly to ensure your VPN is providing the privacy it promises.

More Details, Examples, and Specific Numbers

For example, if you are in India and trying to access content from the US, you may face issues if the server you are connected to is overloaded. It's advisable to choose a less congested server, as a busy server can lead to speeds dropping to as low as 1-2 Mbps compared to the potential 25-30 Mbps you might achieve on a less crowded server.

Moreover, some VPNs allow users to select the protocol. For instance, OpenVPN is highly recommended for its balance of speed and security, while IKEv2 is known for its ability to reconnect quickly after losing a connection, making it a good choice for mobile users.

When troubleshooting, remember that many VPN services provide customer support around the clock. If you've tried the above solutions and still can't connect, reaching out to customer support can provide personalized guidance and solutions tailored to your specific situation.

Frequently Asked Questions

Why is my VPN not working?

Common causes: overloaded server, ISP interference, outdated app, or firewall blocking. Try the fixes in this guide.

How to fix VPN on Jio/Airtel?

Try changing protocol to WireGuard or OpenVPN TCP. Some ISPs block UDP. Also try obfuscated servers if available.

Should I reinstall the VPN?

Try other fixes first. If nothing works, uninstall, restart device, reinstall from official source.

Is my ISP blocking VPN?

Possible. Try obfuscated servers or TCP protocol. These are harder for ISPs to detect and block.

How to contact VPN support?

Most VPNs have 24/7 live chat. NordVPN support responds in 2 minutes. They can help with specific issues.

Will changing VPN provider help?

Sometimes yes. If your VPN consistently has issues, try NordVPN or ExpressVPN which have better infrastructure.

Is it my internet connection?

Check by browsing without VPN. If that works, the issue is VPN-related. If not, fix your internet first.

Conclusion

Most VPN issues can be fixed by restarting, changing servers, or switching protocols. If you're consistently having problems, it might be time to try a more reliable VPN like NordVPN or ExpressVPN. Get 67% OFF NordVPN with 30-day money-back guarantee - if it doesn't work for you, get a full refund.

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