ExpressVPN Not Working: How to Fix

Key Features or Common Issues

ExpressVPN is one of the most trusted VPN services, but like any technology, it may encounter issues from time to time. Here are some common problems that Indian users might face:

• Connection Issues: Problems connecting to servers, or frequent disconnections.
• Slow Speeds: Slower internet speeds when connected to the VPN.
• Blocked Websites: Inability to access specific streaming platforms or websites.
• DNS Leaks: Potential exposure of your DNS requests, compromising privacy.
• Application Errors: Issues with the app not launching or crashing unexpectedly.

Step-by-Step Instructions to Fix ExpressVPN Issues

1. Check Your Internet Connection

Before troubleshooting ExpressVPN, ensure your internet connection is stable:

• Disconnect from the VPN and check if your internet works without it.
• Try restarting your router and reconnecting.

2. Change VPN Protocols

Sometimes, switching protocols helps improve connectivity:

• Open the ExpressVPN app.
• Go to the settings menu.
• Select the "Protocol" option and choose between options like Lightway, OpenVPN (UDP), or OpenVPN (TCP).

3. Restart the Application

Closing and reopening the app can resolve many minor glitches:

• Close the ExpressVPN app completely.
• Reopen the app and attempt to connect again.

4. Reinstall the Application

If issues persist, uninstalling and reinstalling the app may help:

• Go to your device settings and uninstall ExpressVPN.
• Download the latest version from the official website.
• Reinstall and log in to your account.

5. Disable IPv6

IPv6 can sometimes cause conflicts with VPN:

• Access your network settings.
• Locate the IPv6 settings and disable it.

6. Use a Different Server Location

Sometimes, specific servers may be overloaded. Switching to a different server can help:

• Open the app and choose a different country or server.
• Try connecting again.

7. Check Firewall and Antivirus Settings

Firewalls or antivirus programs may block VPN traffic:

• Temporarily disable your firewall or antivirus to see if it resolves the issue.
• If it works, add ExpressVPN to the exceptions list.

Tips Specific to Indian Users

1. ISP Throttling

ISPs like Jio, Airtel, Vodafone, and BSNL may throttle VPN traffic:

• Choose a server that is less likely to be throttled.
• Opt for the Lightway protocol, which is faster and less detectable.

2. Accessing Streaming Services

Accessing platforms like Netflix and Hotstar can be tricky in India:

• Connect to a server in a region where the service is available.
• Clear your browser cache and cookies, then try accessing the service again.

3. Local Restrictions

Some content may be restricted due to geographical limits:

• Use ExpressVPN’s split tunneling feature to access local content while connected to the VPN.
• Try different server locations to find the optimal connection for accessing specific sites.

Security Considerations

When using ExpressVPN, it’s essential to prioritize security:

• Enable the Kill Switch: This feature ensures your internet connection is cut off if the VPN disconnects unexpectedly.
• Use DNS Leak Protection: Ensure that your DNS requests are routed through the VPN to prevent leaks.
• Regularly Update the App: Keeping the app updated ensures you have the latest security patches and features.

Alternative Solutions or Recommendations

1. Consider Other VPN Providers

If ExpressVPN continues to give you problems, consider alternatives like:

• NordVPN: Known for its strong security features and fast speeds.
• Surfshark: Offers unlimited device connections and affordable pricing.
• CyberGhost: Features user-friendly apps and excellent server coverage in India.

2. Contact Customer Support

If all else fails, reaching out to ExpressVPN’s customer support might be your best option:

• Use the live chat feature on their website for immediate assistance.
• Provide details about your issue for quicker resolution.

By following these troubleshooting steps and tips tailored for Indian users, you can effectively resolve issues with ExpressVPN and enjoy uninterrupted online privacy and security.