NordVPN Not Working: How to Fix

Key Features or Common Issues

NordVPN is a popular choice among VPN users in India due to its robust features and user-friendly interface. However, users may encounter various issues that prevent the VPN from functioning correctly. Here are some common problems:

• Connection Failures: Users may find that they cannot connect to a server, often receiving error messages.
• Slow Speeds: Some users report reduced internet speeds while using NordVPN.
• Geoblocking Issues: Streaming services like Netflix or Hotstar may not work despite using a VPN.
• DNS Leaks: Users might experience DNS leaks, compromising their online privacy.
• Server Timeout: Sometimes, servers may appear down or take longer to connect.

Step-by-Step Instructions to Fix NordVPN Issues

1. Check Your Internet Connection

Before troubleshooting NordVPN, ensure your internet connection is stable:

• Try accessing websites without the VPN. If the internet is slow or not working, reset your router or contact your ISP (Jio, Airtel, Vodafone, or BSNL).
• If the internet works fine, proceed to troubleshoot NordVPN.

2. Restart NordVPN Application

Sometimes, simply restarting the application can resolve minor glitches:

• Close the NordVPN app completely.
• Reopen the app and try connecting to a different server.

3. Change VPN Protocols

NordVPN offers multiple protocols (OpenVPN, IKEv2/IPsec, etc.). Changing protocols can help with connection issues:

• Open the NordVPN app.
• Go to Settings > Advanced Settings.
• Select a different protocol and try connecting again.

4. Disable IPv6 and Enable Kill Switch

IPv6 can sometimes interfere with VPN connections:

• Go to your device's network settings and disable IPv6.
• In NordVPN, enable the Kill Switch feature to prevent data leaks.

5. Clear DNS Cache

Clearing your DNS cache can resolve connectivity issues:

• For Windows: Open Command Prompt and type ipconfig /flushdns, then press Enter.
• For macOS: Open Terminal and type sudo killall -HUP mDNSResponder, then press Enter.

6. Reinstall NordVPN

If the previous steps do not resolve the issue, reinstalling the application might help:

• Uninstall NordVPN from your device.
• Download the latest version from the official NordVPN website.
• Install and log in to your account again.

Tips Specific to Indian Users

1. Choose the Right Server

Indian ISPs may have different performance levels depending on the server location. To optimize your experience:

• Select servers that are geographically closer to India for better speeds.
• Try connecting to servers specifically optimized for streaming if you face geoblocking issues.

2. Use Obfuscated Servers

If you are using VPNs to access content that is restricted in India, such as certain streaming services, consider:

• Using NordVPN’s obfuscated servers, which can hide your VPN usage and help bypass restrictions.
• These servers are specifically designed to work in regions with strict internet policies.

3. Check for ISP Throttling

Some ISPs in India may throttle VPN traffic, leading to slower speeds:

• Use the speed test feature in NordVPN to check if speeds drop significantly when the VPN is connected.
• Consider switching ISPs if throttling is persistent and affects your experience.

Security Considerations

While troubleshooting, it’s vital to keep security in mind:

• Ensure that your NordVPN application is updated to the latest version for the best security features and fixes.
• Regularly check for DNS leaks using online tools to ensure your real IP address is not exposed.
• Use strong, unique passwords for your NordVPN account to enhance security.

Alternative Solutions or Recommendations

1. Use a Different VPN Service

If NordVPN continues to give issues, consider trying other reliable VPN services available in India:

• ExpressVPN: Known for its fast speeds and user-friendly interface.
• Surfshark: Offers unlimited device connections and competitive pricing.
• CyberGhost: Provides excellent streaming capabilities with a user-friendly setup.

2. Contact Customer Support

If all else fails, reaching out to NordVPN’s customer support can help:

• Use the live chat feature on their website for quick assistance.
• Provide them with details about the issues you are facing for tailored solutions.