Proton VPN Not Working: How to Fix

Key Features and Common Issues

Proton VPN is well-known for its robust security features and user-friendly interface. However, users may experience issues with connectivity and performance. Here are some common problems you might encounter:

• Connection Issues: Difficulty connecting to servers or dropping connections.
• Slow Speeds: Reduced internet speeds while using the VPN.
• Access Issues: Inability to access specific websites or streaming services.
• App Crashes: Frequent crashes or freezing during usage.
• Login Problems: Trouble logging into your Proton VPN account.

Step-by-Step Instructions to Fix Proton VPN Issues

1. Check Internet Connection

Before troubleshooting Proton VPN, ensure that your internet connection is stable. You can do this by:

• Disconnecting your VPN and trying to browse the internet.
• Running a speed test to check your bandwidth.

2. Restart the Proton VPN App

If you face issues, try restarting the Proton VPN application:

• Close the app completely.
• Reopen the app and attempt to reconnect.

3. Change VPN Server

Sometimes, specific servers may be experiencing high traffic or temporary outages. Switching servers can resolve the issue:

• Open the Proton VPN app.
• Select a different country or server location.

4. Update the Application

Ensure you're using the latest version of Proton VPN:

• Check for updates in the app store (Google Play Store or Apple App Store).
• Update the app if a new version is available.

5. Disable Firewall/Antivirus

Sometimes, your firewall or antivirus software may block Proton VPN. Temporarily disable them to check if this resolves the issue:

• Open your firewall or antivirus settings.
• Temporarily disable the software and try reconnecting to Proton VPN.

6. Reset Network Settings

If the problem persists, resetting your device's network settings may help:

• On Android: Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.
• On iOS: Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

7. Reinstall Proton VPN

If none of the above steps work, try uninstalling and reinstalling the Proton VPN app:

• Uninstall the app from your device.
• Reinstall it from the official website or app store.

Tips Specific to Indian Users

As an Indian user, you may encounter specific issues related to local ISPs like Jio, Airtel, Vodafone, and BSNL. Here are some tailored tips:

• ISP Restrictions: Some ISPs may throttle your VPN connection. If you're using Jio or Airtel, consider switching to a different protocol in the VPN settings.
• Streaming Services: If you’re having trouble accessing services like Netflix or Hotstar, try connecting to a server optimized for streaming within Proton VPN.
• DNS Configuration: If you're facing issues with certain websites, manually configure your DNS settings to use Google DNS (8.8.8.8 and 8.8.4.4) or Cloudflare DNS (1.1.1.1).
• Use Split Tunneling: This feature allows you to choose which apps use the VPN and which do not, helping to improve performance for other applications.

Security Considerations

When using Proton VPN, it's essential to keep your security in mind:

• Enable Kill Switch: This feature ensures that your internet connection is severed if the VPN drops, protecting your data from exposure.
• Use Strong Authentication: Utilize the two-factor authentication feature for added security on your Proton account.
• Regularly Update Passwords: Change your Proton VPN password periodically to enhance security.
• Check for Leaks: Regularly test for DNS and IP leaks to ensure your connection remains secure.

Alternative Solutions or Recommendations

If Proton VPN continues to give you trouble, you may consider the following alternatives:

• NordVPN: Known for its speed and extensive server network, NordVPN is a reliable alternative.
• ExpressVPN: Offers excellent performance for streaming and browsing securely.
• Surfshark: A budget-friendly option that allows unlimited simultaneous connections.
• CyberGhost: Provides user-friendly apps and specialized servers for various needs.

Before switching, ensure you try the free trials or money-back guarantees to find the best fit for your needs.